Monday, 12 May 2008

On-site & off-site computer servicing

We'll make your systems work better and last longer.

95% of all computers in the business sector are never serviced properly, or are not serviced at all until they stop working. This adds up to lost productivity due to down time, extra expenses from repairs that could have been avoided, and shortens the life of your computer systems.

Some of the services and service contracts we offer:

  • Scheduled system repair/rescue available 9AM to 6PM Monday to Friday
  • After hours emergency system repair/rescue available 24 hours most days
  • Scheduled servicing contracts - on-site system cleaning and optimization scheduled according to your work environment
  • Virus eradication - we haven't met a virus that we couldn't cure! Includes free installed utilities to prevent future infections.
  • Ad ware & popup cleaning and removal. Includes free installed utilities to prevent future infections.
  • Lost data recovery of deleted files, formatted hard drives, and other non-physically damaged drives. There is no guarantee that we can recover everything, and you are billed according to actual billable hours (if we take a system off-site to recover data it usually means a much smaller bill).
  • Education: we'll take the time to explain to you and your staff how to prevent future technical issues from cropping up.

Our hourly service rates: (for non-service contract work)
· $45.00/hr on-site or off-site normal business hour service : 9AM-6PM Monday to Saturday
· $70.00/hr on-site or off-site emergency hours : 6PM-9AM, Holidays & Sundays
· $125.00/hr if it's -35C or colder outside (hey, we're wimpy computer geeks...)
· Mileage my be extra depending on your location
· Any additional parts or materials required are extra
· Minimum 1/2 hour billed on any on-site service call - service calls billed in 1/2 hour increments.
Prices listed on this website are subject to change without notice

Service contracts are negotiated on a case-by-case basis. We'll do our very best to come to the most economical pricing we can for your business. You will never be over billed for any work, we charge for exactly what work we do. You will never be charged for parts that you did not require (we request permission before replacing any parts in your computers)

Residential service is available, but our corporate clients come first (residential service is available on a first come first serve basis).

This service is currently only available in the Prince Albert area (mileage applies to locations outside of the city, or north of the North Saskatchewan River. If your business is located on a rough road please let us know in advance so we can leave the sports cars in the garage and take the beater.

If you are outside of our listed service area, drop us a note to see if we can recommend somebody in your area, we have an extensive network of partners and associates. It doesn't hurt to ask, it's free.



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